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QUALITY CONTROL

MANAGEMENT / TRAINING PROGRAM POLICY

CORPORATE IMAGE FACILITY SERVICES LTD. takes certain steps when increasing our labour force. All employees before coming aboard are carefully screened and evaluated for the following areas of concern.

* Ability to perform their duties according to our standards.
* Overall appearance and personality.
* Ability to take direct orders from management.
* Most importantly to have employees who are loyal and trustworthy.

Once an employee is selected to join our team we fully train him or her in all aspects of cleaning operations, focusing more in the area that the employee was hired for.

CORPORATE IMAGE FACILITY SERVICES LTD. accounts supervisor works hand in hand with the employees on the job site to insure the employees are fully aware and understand what is expected of him or her.

The next step is to train our employees how to use chemicals, products and equipment on the job site. This training program requires our supplier to train the employees through an education section on WHMIS, (Workplace Hazardous Materials Information System). In this program all employees learn how to safely use our chemicals and equipment in order to perform their duties in a safe manner.

CORPORATE IMAGE FACILITY SERVICES LTD. is fully insured for five million dollars ($5,000,000.00) Liability Insurance. Our Employees are fully bonded. We are also covered with WORK PLACE SAFETY. A certificate for insurance and WSIB can be provided at your request.

Accounts big or small all policies are in affect. In our program is our account supervisor who is very knowledgeable in the cleaning industry having over 20 years experience in this field. Overseeing the operations and visiting all accounts daily to insure total performance and to make sure that all supplies and equipment are in order.

A log book is kept on site for communication between both the account representative and our management team. Our account supervisor is equipped with a company car, cellular phone for direct response to our clients' requirements.

Knowing that our employees are a big part of our success in the cleaning industry we treat them with the up-most respect and look forward to a long term relationship between employee and employer.

Working together as a team, we will strive to insure that CUSTOMER SATISFACTION IS OUR FIRST PRIORITY.